View Details
| Bid Classification: |
Services
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|---|---|
| Bid Type: | RFP |
| Bid Number: | 2025-RFP-CS-039 |
| Bid Name: | Request for Proposals for an IT Service Management (ITSM) Partner |
| Bid Status: | Awarded |
| Bid Awarded Date: | Thu Oct 16, 2025 (MDT) |
| Bid Closing Date: | Wed Jul 16, 2025 5:00:00 PM (MDT) |
| Question Deadline: | Tue Jun 24, 2025 12:00:00 PM (MDT) |
| Duration in months: | 24 |
| Negotiation Type: | Refer to project document |
| Condition for Participation: | Refer to project document |
| Electronic Auctions: | Not Applicable |
| Language for Bid Submissions: | English unless specified in the bid document |
| Submission Type: | Online Submissions Only |
| Submission Address: | Online Submissions Only |
| Public Opening: | No |
| Description: |
The City of Leduc seeks proposals from qualified IT Service Management (ITSM) partners to support the continuous improvement of our existing ITSM processes and to provide a managed subscription solution for a short-term ITSM platform. The selected partner will collaborate with the City to identify and address opportunities for enhancing our ITSM capabilities, ensuring that our processes align with industry best practices and effectively support the City’s service delivery objectives.
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| Bid Document Access: | Bid Opportunity notices and awards and a free preview of the bid documents is available on this site free of charge without registration. Please note, some documents may be secured and you will be required to register for the bid to download and view the documents. There is no cost to obtain an unsecured version of the document and /or to participate in this solicitation. |
| Trade Agreements: |
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Please refer to Tender Description or Tender Documents
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| Categories: |
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This information is only available to invited bidders and registered plan takers. To view this information you must login to your account.
This information is only available to invited bidders and registered plan takers. To view this information you must login to your account.
This information is only available to invited bidders and registered plan takers. To view this information you must login to your account.
This information is only available to invited bidders and registered plan takers. To view this information you must login to your account.